How to access your room
1. Find the hotel entrance
Go to the main entrance of the Relais 375 :
9 avenue de Bordeaux
Couhé
86700 Valence-en-Poitou
The hotel and restaurant share the same entrance, through the double door.
2. Collect your room key
The key boxes are located on the wall to the left of the entrance.
Find the key box number indicated in the message we sent you:
Key box number: [XXX]
Slide down the black cover in the centre of the key box.
Enter the four-digit code provided in your message:
Key box code: [XXXX]
Then press the small lever located to the left of the numbers.
Open the box and collect your room key.
Please close the key box after collecting the key and scramble the numbers.
3. Open the main entrance door
On the entrance door, you will find a grey keypad above the door handle.
Press the centre of the grey box and lift the cover to reveal the keypad.
Enter the door code provided in your message, followed by the * key:
Door code: [XXXX] + *
The door will unlock.
If the door does not unlock:
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close the keypad cover;
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wait approximately three seconds;
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lift the cover again;
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re-enter the door code followed by the * key.
Lower the keypad cover and open the door using the handle.
4. Find your room
Once inside the hotel, take the stairs to the upper floor.
Your room number is shown on the key ring.
Please make sure that the entrance door closes properly behind you.
Leaving the hotel
Press the large black button on the box above the door handle.
The door will unlock.
Open the door using the handle.
The entrance door locks automatically after closing.
Need help?
Should you experience any difficulty, please call us:
+33 (0)5 49 45 13 26
We wish you a pleasant stay at the Relais 375!